Refund Policy

Effective Date: January 1, 2026

This Refund Policy applies to all service engagements with The Donahue Firm (also doing business as CJ Donahue and Litigation Logic) and governs requests for refunds of fees paid.

General Policy

Because our services involve professional time and expertise that cannot be recovered once rendered, refunds are evaluated on a case-by-case basis. We are committed to fair resolution and will work with clients in good faith.

Deposits and Retainers

Deposits paid to initiate an engagement are non-refundable once work has begun. If an engagement is concluded before any work has commenced, deposits may be refunded at our discretion upon written request.

Fees for Completed Work

Fees for services that have been fully delivered are non-refundable. If you believe there is a billing error, contact us within 30 days of the charge at accounting@thedonahuefirm.com and we will investigate promptly.

Partial Refunds

If an engagement concludes after work has begun but before completion, a partial refund may be issued reflecting the value of work not yet performed, minus any non-recoverable costs already incurred. The amount will be determined by us in good faith based on the work completed at the time of conclusion.

How to Request a Refund

To request a refund, contact us in writing at accounting@thedonahuefirm.com with your name, engagement details, and the reason for your request. We will respond within 5 business days.

Refund Method

Approved refunds will be issued to the original payment method used at the time of the transaction. Refunds processed through Stripe may take 5–10 business days to appear depending on your bank or card issuer.

Contact Us

The Donahue Firm
Email: accounting@thedonahuefirm.com